Privacy policy

How Smartnetworkingsolutions handles personal data from inquiries and site visits.

## Data controller Smartnetworkingsolutions is the controller for personal data collected through this website. Contact: info@smartnetworkingsolutions.digital, +886222603070, 4thFl.,130ChungyangRd.,Sec.2TuchenTaipeiHsien. ## Data we collect - **Inquiry forms:** name, email, optional engagement type, preferred report date, and message content. - **Technical data:** standard server logs (IP address, browser type, timestamps) when you visit the site. - **Cookies:** essential cookies for site operation and, if you accept, optional analytics cookies — see our [cookies page](/cookies/). We do not ask for national ID numbers, bank credentials, or full financial statement uploads through the public contact form. ## Purpose and legal basis We process inquiry data to respond to your request and, where relevant, to prepare an engagement proposal. Technical logs support security and reliability. Analytics (only with consent) help us understand aggregate traffic. ## Retention Inquiry correspondence is kept for up to 24 months unless a signed engagement requires a longer professional retention period under applicable standards. Server logs are typically rotated within 90 days. Cookie lifetimes are listed on the cookies page. ## Sharing We do not sell personal data. Providers who host email or site infrastructure may process data on our instructions. If an engagement proceeds, data may also appear in working papers governed by the engagement letter and professional confidentiality rules. ## International transfers Our practice is based in Taiwan. If a service provider stores data outside Taiwan, we take reasonable contractual and practical steps appropriate to the destination and the sensitivity of the data. ## Your rights Subject to Taiwanese personal data protection law, you may request access, correction, or deletion of personal data we hold about you, or object to certain processing. Contact info@smartnetworkingsolutions.digital with sufficient detail to locate your record. You may also lodge a complaint with the competent authority in Taiwan. ## Security We apply reasonable administrative and technical measures to protect data. No method of transmission over the internet is perfectly secure; please avoid sending highly sensitive attachments through the public form. ## Updates We may revise this policy. The version published on this page is the current one.